Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Application for access to health records
How to apply Please complete the following online form and then email us copies of your proof of ID and address to: Enquiries.W98020@wales.nhs.uk We will respond to your request within ... [continue] Application for access to health records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Complaints and compliments
The Doctors and staff of this surgery want to provide you with a high standard of service. Sometimes things go wrong and you may want to complain or maybe tell ... [continue] Complaints and compliments
How to register
We welcome new patients who live within the practice boundary. An indication of the boundary is available in the surgery. New patients can register by collecting a registration pack from ... [continue] How to register
Mental health support and Wellbeing services
There are a number of organisations, both local and national, that provide mental health information, advice and support. Please visit Swansea Council’s website for helpful, supportive links: https://www.swansea.gov.uk/mentalhealthinfo There are ... [continue] Mental health support and Wellbeing services
Patient confidentiality
The practice is registered with the Information Commmisioner under the Data Protection Act. The staff at the surgery take your confidentiality very seriously and are bound by the code of ... [continue] Patient confidentiality
Patient rights and responsibilities
An appointment is for one person only. If more than one member of your family needs to be seen please contact the practice to log a request. If you are ... [continue] Patient rights and responsibilities
Update your details
Please be aware that should your new address place you outside of the practice boundary, we will contact you to inform you that you no longer reside within our area. ... [continue] Update your details
Useful contacts
Please find a selection of information and contacts that might be helpful. Swansea Social Services Swansea Social Services website is informative and helpful, offers support to vulnerable people in its ... [continue] Useful contacts
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We will not tolerate any abusive or violent behaviour towards the doctors, staff or other patients Any patient found to behave in this manner will be asked to leave the ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 15th November, 2014
